Sharecare is a digital solution for patients and their caregivers. We envisioned a new ecosystem that consists of a mobile application and a smart wearable device — eNecklace. We believe it helps to automatise routine tasks, ensure safety, reduce stress and bring families closer together.
Info
My L’école de Design Nantes Atlantique team partnered with Biogen France to create a product to ease life of patients and their caregivers with a special emphasis on multiple sclerosis. We conducted research on motivations, needs, problems pain points, and practices in the daily life of caregivers, consolidated them into key insights, and created personas & mapped their journeys to guide our ideation.
Role
UX/UI designer, UX researcher
Tools
Adobe XD, Adobe Illustrator, Miro, Whimsical
Authors
Pavlo Vytkalov, Xinru Guan
User research
Interview with a head of multiple sclerosis support group in Nantes.
Personal interview with a patient and her caregiver.
Research of relevant papers and literature.
Conducting research and creating a product in the field of medical design was a challenging task for us. We acquired ourselves with a completely new topic in a span of three weeks, identified problem and proposed our solution. Two representatives of BIOGEN supervised our project. They provided our team with insights about the practical application of digital technologies in the medical field.
3 axes
After assessing our findings, we narrowed down our research to three main axes — three possible solutions.
- Communication problem between patients and caregivers.
- Stress reduction for patients and caregivers.
- Medication management for the patients.
User task
As a caregiver I want to save time and automatise my daily duties.
User story map
Design opportunity
87%
of caregivers in the U.S. own a cell phone.
37%
say they have used their phone to look for health or medical information online.
39%
of caregivers manage medications for a loved one (checking if pills are taken properly or refilling prescriptions.
7%
of caregivers use online or mobile tools, such as websites or apps, to do so.
Persona
Blockframe
Registration process
On-board experience
Main menu
3D render
eNecklace is a wearable smart jewellery device. It notifies a patient of every reminder a caregiver has set up on the phone with light and vibration.
